Shipping Policy

Thank you for shopping with SyfiaFlora. We are committed to processing and delivering your cosmetic products safely and on time. Please read our Shipping Policy carefully.

Order Processing

Orders are usually processed within 1–3 business days after order confirmation.

Orders placed on weekends or public holidays will be processed on the next working day.

Once your order has been shipped, you may receive a shipping confirmation message and tracking details, if tracking is available.

Delivery Time

For deliveries within Pakistan, orders generally take 3–7 business days to arrive, depending on your location and the courier service.

Delivery times are estimates and may vary due to courier delays, weather conditions, public holidays, unforeseen circumstances, or other factors beyond our control.

Shipping Charges

Shipping charges are calculated based on your delivery location and order details and will be shown at checkout.

From time to time, free shipping may be available on selected products, orders, or promotional offers.

Cash on Delivery (COD)

We may offer Cash on Delivery (COD) in selected areas within Pakistan.

If you choose COD, please provide an accurate and reachable phone number and delivery address. Our team or courier may contact you to confirm your order.

If the customer cannot be reached or the provided information is incorrect, the order may be delayed or cancelled.

Bank Payment

Customers may also have the option to make payment through bank payment, where available.

Please ensure that the payment details and order information are entered correctly. Orders paid through bank payment may be processed after payment confirmation.

Order Tracking

If tracking is available for your order, tracking information will be provided after your order has been dispatched.

You can use the tracking information provided to check the status of your shipment with the relevant courier.

Delays and Lost Packages

SyfiaFlora is not responsible for delays caused by courier companies, incorrect or incomplete delivery information, weather conditions, public holidays, customs procedures, or other circumstances beyond our reasonable control.

If your package appears to be delayed or lost, please contact us at syfiaflora.official@gmail.com so that we can assist you.

Incorrect Delivery Information

Customers are responsible for providing a complete and accurate delivery address, phone number, and other required information.

SyfiaFlora will not be responsible for delivery problems caused by incorrect, incomplete, or inaccurate information provided by the customer.

Contact Us

If you have any questions about shipping or your order, please contact us:

SyfiaFlora
Email: syfiaflora.official@gmail.com
Phone/WhatsApp: +92 445 636030
Support: Available 24 hours