Shipping policy

Shipping Policy

Thank you for shopping with our store. We are committed to delivering your orders safely and on time. Please read our Shipping Policy carefully.

Order Processing

  • Orders are usually processed within 1–3 business days after confirmation.
  • Orders placed on weekends or public holidays will be processed on the next working day.
  • Once your order is shipped, you will receive a confirmation message or tracking details (if available).

Shipping Time

Estimated delivery times:

  • Pakistan: 3–7 business days
  • International Orders: 7–15 business days (if applicable)

Delivery times may vary depending on your location, courier service, weather conditions, or public holidays.

Shipping Charges

  • Shipping charges are calculated at checkout based on your location and order size.
  • Free shipping may be available on selected products or promotional offers.

Cash on Delivery (COD)

We may offer Cash on Delivery (COD) services in selected areas within Pakistan.

  • Customers must provide accurate contact details for successful delivery.
  • Orders may be canceled if the customer is unreachable.

Order Tracking

If tracking is available, customers will receive tracking information after dispatch.

Delayed or Lost Shipments

While we aim for timely delivery, delays can occasionally occur due to courier issues or unforeseen circumstances.

We are not responsible for:

  • Courier delays
  • Weather-related delays
  • Incorrect shipping addresses provided by customers

Incorrect Address

Customers are responsible for providing the correct shipping address and contact details. Orders returned due to incorrect information may require additional shipping charges for re-delivery.

Damaged or Incorrect Orders

If you receive a damaged, defective, or incorrect item:

  • Contact us within 48 hours of delivery
  • An unboxing video is compulsory for all claims related to damaged, missing, or incorrect items

Claims without proper video proof may not be accepted.

Contact Us

For shipping-related questions or support, contact us:

  • Email: yourstore@email.com
  • Phone: +92 XXX XXXXXXX
  • Business Hours: Monday – Saturday, 10 AM – 7 PM

Thank you for shopping with us!